Privacy Policy

This Privacy Policy explains how The HVAC Auburn CA ("we," "us," or "our") collects, uses, and protects information when you use our website or request our services. Last updated: August 2026.

Information We Collect

When you submit our quote or contact form, or call us, we collect the details you provide — such as your name, phone number, email address, service address, and a description of the HVAC issue or project. Our website may also collect standard technical information (like your browser type and pages visited) through basic analytics.

How We Use Your Information

• To respond to your request, schedule service, and provide estimates
• To contact you about your appointment, quote, or follow-up service
• To improve our website and better serve Auburn-area customers
• To meet legal, tax, and licensing obligations

How We Share Information

We do not sell your personal information. We share it only as needed to provide service (for example, with a technician assigned to your job) or where required by law. We never place personal or sensitive information in unsecured locations.

Text Messaging & Calls

By providing your phone number and consenting on our form, you agree that we may contact you by phone, text, or email about your request. Message and data rates may apply. You can opt out of texts at any time by replying STOP.

Cookies & Analytics

We may use cookies and privacy-respecting analytics to understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect some site features.

Data Security & Retention

We take reasonable measures to protect the information you share and retain it only as long as needed to provide service and meet our legal obligations.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at info@thehvacauburnca.com or +1 (327) 210-5999. California residents may have additional rights under the CCPA/CPRA.

Contact Us

Questions about this policy? Reach The HVAC Auburn CA at +1 (327) 210-5999 or info@thehvacauburnca.com. Mailing address: 10101 Streeter Rd, Auburn, CA 95602.